FaQ
🧼 Care ?
Hand wash only. Lay flat to dry. Do not tumble dry. Do not bleach.
🎁 eGift Cards Available ?
Give the gift of luxury with our eGift cards, perfect for any occasion. Available for purchase directly on our website.
🔐 What options do I have for controlling my personal information?
You have several rights regarding your personal information, which include:
1. Access: You can request a copy of your personal information that we process.
2. Deletion: You can ask us to delete your personal information.
3. Correction: You have the right to request corrections to any inaccurate personal information.
4. Restriction: You can request that we restrict our use of your personal information.
5. Objection: You have the right to object to our use of your personal information.
If you need more information, feel free to reach out using our Contact Us form. Our team will get back to you promptly.
📅 How can I reschedule my delivery?
To reschedule your delivery, please contact our customer service team via the Contact Us form or email at contact@collectionprivee.me. Our team will assist you promptly.
🛑 How to file a complaint ?
If you wish to file a complaint, please use the Contact Us button on our website to reach out. We take all concerns seriously and will respond as quickly as possible.
📩 Need Assistance?
Email us at: contact@collectionprivee.me
Or send us a message via Instagram: @collectionpriveeme